Services - the added value of Maturity

Benchmarking
  • Transparency in the area of Cost, performance, Quality and Complexity
  • Functions, Processes and Applications / Services
Sourcing-Support
  • Reviews on contracts, Service Description and Market Alignment
  • Make-Or-Buy decisions, RfPs, selection of possible service providers
Servicemanagement
  • Application Portfolio
  • Service Portfolio
  • Project Portfolio
IT-Governance
  • Product and Service Structure
  • Service Level Agreements
  • Charge Back Systems
  • IT Governance

IT organisations are under permanent pressure to cut their costs, to simultaneously boost their performance and also to justify their expenditure. The challenge can only be mastered with objective and verifiable facts – decisions based on instinct or on a company's traditions are scarcely suitable for convincing managers with budget responsibility of your own IT strategy.

You can find out the fundamental key performance indicators with a benchmark test, the classical comparison of IT organisations' cost-effectiveness. Nowadays, though, a pure comparison of the status quo against the ideal situation is no longer enough to constantly improve IT efficiency. Our integrated overall concept offers our clients support in other areas of competence that are closely related to IT benchmarking and logically supplement each other. That is the added value of Maturity.