Case Study

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Fortum

Headquarter: Finland / Industry: Energy supplier / Scope: Outsourcing optimisation

The project had paid for itself within a month, as the service provider was required to adjust its prices.

The Finnish energy supplier Fortum arranged a check on the prices of an ongoing outsourcing contract. This step was made possible by a benchmarking clause. The review covered services in the areas servers and storage, service desk, desktop operation and networks. The project had paid for itself within a month, as the service provider was required to adjust its prices. The results of the market price analysis by Maturity was also used to demonstrate to internal clients that the Fortum IT was not as expensive as was being assumed.