Press Releases

Day Rates for IT Consultants: 2014

Day rates for IT consultants working for service providers come partly under pressure in 2014. This is the result of a benchmarking analysis of multi-year outsourcing contracts through Maturity.

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DIN-Haus. Quelle: DIN

DIN SPEC: Benchmarks for Outsourcing

The DIN Deutsches Institut für Normung (German Institute for Standardization) has published the DIN specification 91289 for the benchmarking of outsourcing services. The standard was developed at the University of Hamburg, which was supported by benchmarking specialists like Maturity.

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Taking Inventory of IT Services

Taking Inventory of IT Services

IT service catalogues are established tools for IT service managers. The most important benefit is the documentation of functions and quality, according to a survey of Maturity. Service catalogues support CIOs in evaluating, comparing and optimising their IT services and expenditures.
Day Rates for IT Consultants: 2013

Day Rates for IT Consultants: 2013

The daily rates for IT consultants rise slightly in the year 2013. Only at the highest skill level as for project managers or IT architects, there is stagnation – after big gains have been made here recently.
Ergebnisbeispiel der TVIT 4D Scorecard

Cooperation between itSMF and Maturity

TVIT 4D Scorecard is the name of a new analysis method evolved by itSMF and Maturity. Enterprises can utilise it to record the quality, customer satisfaction, process maturity and costs of their IT at a glance and compare them against a benchmark. Key performance indicators (KPIs) and deviations from the market indicate the status of IT and show room for improvement.

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